Privacy Policy

We, MF Agency Limited (Company No. 138255C), are committed to protecting your privacy and personal data. This Privacy and Cookie Policy ("Privacy Policy") outlines the steps we take to safeguard your personal data when you visit our website or engage with any of our services. It explains the personal data we collect, how we use it, and your rights in relation to that data.

Our legal status under data protection law is that of a data controller. We are registered with the Information Commissioner’s Office (ICO) under registration number R651167.

This Privacy Policy also explains how we protect your personal data and how you can review and request updates to the data we hold about you.

We may update this Privacy Policy occasionally. When we do, we will revise the "last updated" date at the top. Please review this page regularly for updates.

By visiting our website or submitting personal data to us, you agree to the terms outlined in this Privacy Policy.

The personal data we collect may include:

• - Your name
• - Email address
• - Postal address
• - Phone number
• - Any communication you have with us
• - Any other personal information you voluntarily provide

You are not obliged to provide this data, but if you choose not to, we may be unable to provide you with certain services.

We may also observe usage patterns on our website, which could include indirectly identifiable data.

• - To provide the services you request
• - To communicate with you
• - To respond to inquiries
• - To improve our services and website
• - To comply with legal obligations

We do not process your data for marketing purposes unless you have explicitly consented.

We do not sell your personal data. We may share it only when necessary with:

Service providers who help us operate our business (e.g., cloud storage, email services), government bodies, law enforcement, or regulators where required by law. In the event of a sale, merger, or restructuring, your data may be transferred to the new entity.

We process only the minimum personal data required.

We do not retain personal data longer than necessary.

We use appropriate security measures to protect your data.

We do not transfer data outside the EEA without proper safeguards.

Where data is stored outside the EEA (e.g., via US-based providers), we ensure protection through legal safeguards.

Cookies (not to be confused with the baked delicious goods) are tiny files stored on your device that help websites remember useful information, like your settings or how you navigate the site, so things run more smoothly the next time you visit.

We currently do NOT use cookies on our website - no tracking, no pop-ups - so happy browsing! We know how invasive and annoying pop ups can be so we like to leave them out where possible.

This may change in the future as we grow however, but we will inform you when and if this happens.

• - Password-protected systems
• - Restricted access to personal data
• - Secure cloud platforms

You are responsible for keeping passwords and credentials secure.

We retain personal data:

• - Only as long as needed to fulfil services
• - Up to five (5) years, unless otherwise required by law

You have the right to:

• - Request access to your data
• - Correct inaccurate data
• - Request erasure in some circumstances
• - Object to or restrict processing
• - Receive your data in a portable format
• - Complain to the ICO

Email requests to mfagency.web@gmail.com. We may ask for ID to verify requests. No fees will be charged unless the request is excessive.

We are not responsible for the privacy practices or content of other websites we may link to.

If you have questions or concerns:

• Email: mfagency.web@gmail.com
• Phone: +44 7624 418330